lunes, 13 de octubre de 2014

LOGISTICS PERFORMANCE TYRE DESING

Results analysis


graphics


1.   It seemed the staff in charge of the sales?



Very Friendly
5
33%
Friendly
7
47%
Without much kindness
1
7%
It was not friendly
2
13%

2.   The sales manager your application processed in time?



Yes
13
87%
No
2
13%


3.   Before buying for the first time, what was the idea he had of the quality of our products?

Excellent
5
33%
Good
10
67%

4.   Meet our promotions?


Yes
4
27%
No
11
73%

5.   Your product was delivered on time?



Yes
12
80%
No
3
20%

6.   The product was delivered in good condition?



Yes
12
80%
No
3
20%

7.   The product you received was with your order?


Yes
13
87%
No
2
13%

8.   How do you rate the performance of the staff of the company responsible for delivering the product do?


Excellent
4
27%
Good
6
40%
Regular
3
20%
Indifferent
2
13%

9.   The goods are received correctly?



Yes
13
87%
No
2
13%

 10.   He received the bill?


Yes
13
87%
No
2
13%


 number of dayli responses






ANALysis 


Customers are satisfied with the product received, according to the order, the customer service is good, needs to be improved to communicate promotions to customers, it meets the basic requirements excellently. In conclusion, the customers are satisfied with the purchase of products in Tyre Desing




CUSTOMER SATISFACTION SURVEY

I invite you to participate via the following link: